Terms of Service

Welcome to Jetmart India . These Terms of Service (“Terms”) govern your access to and use of our website, mobile platform, products, and services offered by Jetmart India (“Company”, “we”, “our”, or “us”).

By accessing, browsing, registering, or purchasing from our platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

1. Eligibility

By using our platform, you confirm that:

  • You are at least 18 years old or using the platform under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding contracts under applicable laws.
  • The information provided by you during registration or purchase is accurate and complete.

We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

2. User Account

To access certain features of the platform, you may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting unauthorized access to your account.
  • All activities conducted through your account.

You agree to notify us immediately if you suspect unauthorized access or misuse of your account.

We reserve the right to suspend or terminate your account at our sole discretion if any fraudulent, abusive, or suspicious activity is detected.

3. Products & Services

We strive to provide accurate product descriptions, pricing, images, and availability information. However:

  • Product colors may vary slightly due to screen settings and photography.
  • We do not guarantee that product descriptions or other content are error-free, complete, or current.
  • Product availability is subject to change without prior notice.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

4. Pricing & Payments

All prices displayed on the platform are listed in Indian Rupees (INR) unless otherwise specified.

By placing an order, you agree that:

  • You are authorized to use the selected payment method.
  • The payment information provided is valid and accurate.
  • Additional taxes, shipping fees, or applicable charges may apply.

We reserve the right to cancel any order due to pricing errors, payment issues, suspected fraud, or technical problems.

5. Order Acceptance & Cancellation

Your order is considered confirmed only after successful payment verification and order acceptance by us.

We reserve the right to:

  • Cancel or refuse any order.
  • Limit order quantities.
  • Request additional verification before processing an order.

In case of cancellation initiated by us after payment has been made, the applicable refund amount will be processed according to our refund policy.

6. Shipping & Delivery

We aim to deliver products within the estimated timelines displayed on the platform. However, delivery timelines may vary due to:

  • Location accessibility
  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

We are not liable for delays caused by third-party logistics providers or events beyond our control.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for incorrect or incomplete addresses.

7. Returns, Refunds & Replacements

Returns, refunds, and replacements are subject to our applicable Return & Refund Policy.

Products may not be eligible for return or replacement if:

  • They are damaged due to misuse.
  • They have been used, altered, or tampered with.
  • Original packaging, tags, or accessories are missing.

Refund processing timelines may vary depending on the payment provider or banking institution.

8. User Conduct

While using the platform, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload or share harmful, abusive, defamatory, or unlawful content.
  • Attempt unauthorized access to our systems or servers.
  • Use the platform for fraudulent or illegal purposes.
  • Interfere with the operation or security of the platform.

Any violation may result in account suspension, legal action, or permanent restriction from using our services.

9. Intellectual Property

All content on the platform, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Website design
  • Text content
  • Software
  • Trademarks

are the property of Jetmart India or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

10. Privacy

Your use of the platform is also governed by our Privacy Policy.

Please review our Privacy Policy here:

Privacy Policy

We collect, store, and process user information in accordance with applicable laws and our privacy practices.

11. Third-Party Links & Services

Our platform may contain links to third-party websites or services for your convenience.

We are not responsible for:

  • The content of third-party websites
  • Their privacy practices
  • Their terms or policies
  • Transactions conducted with third parties

Accessing such websites is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Jetmart India shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Service interruptions
  • Delays or delivery failures
  • Unauthorized access to user accounts

Your use of the platform is at your sole risk.

13. Indemnification

You agree to indemnify and hold harmless Jetmart India , its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the platform
  • Violation of applicable laws
  • Infringement of third-party rights

14. Termination

We reserve the right to terminate or suspend your access to the platform at any time without prior notice if:

  • You violate these Terms
  • Fraudulent activity is detected
  • Required by law or regulatory authorities

Termination does not affect obligations or liabilities incurred before termination.

15. Changes to Terms

We may update or modify these Terms from time to time without prior notice.

Updated Terms will become effective immediately upon posting on the platform. Continued use of the platform after updates constitutes your acceptance of the revised Terms.

We encourage users to review these Terms periodically.

16. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kendrapara, Odisha, India.

17. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us:

Jetmart India
Madhial Bazar, Kendrapara, Odisha, India
Email: jetmartindia@gmail.com